Sponsor Licence Reinstated After Suspension for Health and Social Care Provider

We are proud to share another success story from NARA Solicitors. Our client, a health and social care provider, faced a serious challenge. Their sponsor licence was suspended following a compliance visit by the Home Office Sponsor Compliance Team. For organisations sponsoring Health and Care Workers, a suspension can bring operations to a standstill and put both the business and sponsored workers at risk. The Home Office raised concerns about employment law compliance, specifically the payment of carers’ travel time, sponsor governance including whether the correct Authorising Officer was appointed, deficiencies in recruitment documentation, and failures to report sponsored workers who did not commence employment or whose visa applications were refused. Following receipt of the suspension letter, our client approached NARA Solicitors for help. This was exactly the right step. When a sponsor licence is suspended, the Home Office sets strict deadlines for a response. Without expert guidance, sponsors risk missing critical issues or submitting weak evidence, which can result in revocation. Our team reviewed the suspension letter in detail and worked closely with the client to gather comprehensive evidence addressing each concern. We prepared and submitted detailed representations, responding clearly and point by point to the Home Office’s allegations.

The Outcome

The Home Office accepted our representations and supporting evidence. The sponsor licence was fully reinstated, allowing our client to continue sponsoring Health and Care Workers without disruption. This outcome brought significant relief for both the business and its sponsored workers. A revocation would have meant loss of the licence and the risk of workers having to find new sponsors or leave the UK.

How NARA Solicitors Can Help

At NARA Solicitors, we handle sponsor licence applications, compliance audits, suspensions, and revocations with care and expertise. If you are facing a suspension or compliance visit, we can help you prepare a strong response and protect your licence. If your organisation is facing similar challenges, NARA Solicitors is here to help. Our experienced solicitors provide clear guidance and practical support when it matters most. Book a consultation with NARA Solicitors today.