Our client, a dedicated care provider, recently had a CQC inspection and received a “Requires Improvement” rating in the Well-Led area. Concerned about the impact of this rating, they sought our assistance.
First, we closely examined the CQC draft report, focusing on the issues highlighted. We compared these findings with Health and Social Care regulations, CQC Standards, and Key Lines of Inquiry (KLOIs). Then, leveraging our experience, we prepared a detailed representation against the rating, addressing each point raised and providing evidence of our client’s compliance and commitment to improvement.
Our efforts paid off.
The CQC reviewed our representation and upgraded our client’s Well-Led rating to “GOOD.” This new rating better reflects the quality of their service and positively impacts their reputation and trust within the community.
At Nara Solicitors, we aim to help care providers meet and exceed CQC standards. Whether you need to obtain a CQC license, face a refusal, or deal with inspections and ratings, we are here to guide and support you.
Contact us to learn how we can assist you in achieving and maintaining excellence in care.
Nara Solicitors – Your trusted partner in navigating CQC challenges.
