We are pleased to announce a successful outcome for our client, a care provider whose sponsor licence was suspended after a Home Office compliance visit.
The care provider, our client, contacted us shortly after their sponsor licence was suspended. The suspension created operational risk for both the care provider and the sponsored migrant workers and their families who depended on continued employment. The concerns identified during the compliance review are frequently seen across the care sector where high demand and fast paced environments can place strain on administrative and HR systems.
Concerns Identified During the Compliance Visit
- The Home Office outlined several areas requiring clarification.
- Salary records held by the organisation did not fully match the figures set out on the Certificate of Sponsorship.
- The contracted working hours differed from the actual shift patterns completed.
- The recorded work location did not consistently reflect the day to day working arrangements.
- Several required updates had not been entered onto the Sponsorship Management System.
The Home Office also sought clarity on how the organisation monitored absences, duties and wider compliance responsibilities. These findings are common when internal controls or reporting processes have not been recently reviewed.
Our Approach and Decision
We carried out a detailed assessment of the compliance visit findings, and after gathering the necessary evidence, we prepared a structured representation that addressed each concern.
After reviewing our submission and the supporting evidence, the Home Office made their decision. The suspension was lifted, and the sponsor licence was reinstated in full. Our client could breathe again. They could resume sponsoring workers, assign new Certificates of Sponsorship and return to normal operations. More importantly, they now had much stronger systems in place to avoid these issues in the future.
A suspended sponsor licence would have had a serious and immediate impact on workers and service delivery.
Compliance is vital. Do not wait until the Home Office is at your door. Get a compliance audit done with Nara Solicitors to safeguard your sponsor licence and your business.
If you are facing:
✅ Suspension or revocation of a sponsor licence
✅ The need to apply for a new sponsor licence
✅ The need to challenge a refusal of a sponsor licence application
✅ Reapplying for a sponsor licence after revocation and a cooling off period
We are here to help. Our legal team has a proven track record of delivering results.
